Privacy Policy

Privacy Policy

Salalah Shipping & Marine Services LLC is committed to protecting the privacy and confidentiality of information provided by our clients, partners, vendors, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or use our website and services.

 

  1. Information We Collect

We may collect the following types of information:

Personal & Business Information

  • Name, company name, job title
  • Email address, phone number, postal address
  • Identification and regulatory documents required for shipping, customs, or compliance purposes

Operational & Transactional Information

  • Shipment details, cargo descriptions, vessel information
  • Customs documentation and permits
  • Billing and payment-related information

Website Usage Information

  • IP address, browser type, pages visited
  • Date and time of access (collected via cookies or analytics tools)

 

  1. How We Use Your Information

We use collected information to:

  • Provide shipping, marine, logistics, and project services
  • Process customs clearance and regulatory requirements
  • Communicate regarding inquiries, operations, and transactions
  • Improve our website, services, and customer experience
  • Comply with legal, regulatory, and contractual obligations

 

  1. Information Sharing & Disclosure

We do not sell or rent personal information. Information may be shared only when necessary with:

  • Port authorities, customs departments, and government entities
  • Shipping lines, vessel operators, transporters, and service partners
  • Financial institutions for billing and payment processing
  • Legal or regulatory authorities when required by law

All third parties are expected to handle information in a confidential and secure manner.

 

  1. Data Security

SSMSC implements reasonable administrative, technical, and physical security measures to protect information against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission or storage is completely secure.

 

  1. Data Retention

Information is retained only for as long as necessary to fulfill business purposes, contractual obligations, or legal requirements under applicable laws in the Sultanate of Oman.

 

  1. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction or update of inaccurate data
  • Request deletion of information where legally permissible

Requests may be submitted using the contact details below.

 

  1. Cookies & Website Analytics

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though this may affect site functionality.

 

  1. Changes to This Policy

SSMSC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

  1. Contact Us

For questions regarding this Privacy Policy or how we handle information, please contact:

Salalah Shipping & Marine Services LLC
Email: info@salalahshipping.com
Website: www.salalahshipping.com



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